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Terms of Service

Last updated: 13 August 2026

These terms govern your use of SWF.one, the music tagging and similarity search platform at https://swf.one (“SWF.one”, “the Service”, “we”, “us”). By creating an account or using the Service you agree to them. If you are agreeing on behalf of an organisation, you confirm you have authority to bind that organisation.

The Service

SWF.one analyses audio you provide, generates descriptive metadata for it, and lets you search your catalogue by that metadata and by similarity. Accounts are organisation-scoped: your catalogue is visible to members of your organisation, and is not shared with other customers.

Your account

  • You are responsible for the accuracy of your account details and for keeping your credentials secure.
  • You are responsible for activity carried out under your account, including by members you invite to your organisation.
  • You must be at least 16 years old to use the Service.
  • Tell us promptly at support@swf.one if you believe your account has been accessed without authorisation.

Your content, and who owns what

You keep ownership of your audio. Uploading it to SWF.one transfers no ownership to us. You grant us only the permission we need to run the Service for you: to store your files, process and analyse them, generate metadata, and make them available for playback and search to you and the members of your organisation.

You are responsible for having the rights to the audio you upload. Do not upload material you do not own or are not licensed to use.

Metadata we generate is yours to use. The analysis results produced for your tracks are provided to you for use in your business, including in your own catalogue and licensing operations.

Acceptable use

You agree not to:

  • Upload material that infringes anyone's intellectual property, or that is unlawful
  • Attempt to access another organisation's catalogue or data
  • Probe, scan, or attempt to breach the Service's security or authentication
  • Interfere with or disrupt the Service, or place unreasonable load on it, including through automated scraping outside any API we provide you
  • Reverse engineer the Service in order to build a competing product
  • Resell or sublicense access to the Service without our written agreement

Connected accounts

If you connect Google Drive or Dropbox, you authorise us to read the files you select in order to import them. Our access is read-only, and we cannot modify or delete anything in those accounts. You may disconnect at any time, from the Integrations page or from within your Google or Dropbox account. Your use of those services remains subject to their own terms.

Automated analysis and its limits

Tags and similarity results are generated automatically. They are informative, not authoritative: they may be incomplete or wrong for any given track, and they are not a substitute for your own judgement. In particular, nothing the Service outputs is a statement about the copyright, ownership, clearance or licensing status of any recording, and you should not rely on it as one.

Availability and changes

We aim to keep the Service available and to improve it, but we do not guarantee uninterrupted operation. We may add, change or withdraw features. Where a change materially reduces functionality you rely on, we will give account holders reasonable notice.

Fees

Where your access is paid, the fees, billing period and any usage limits are those set out in your order or subscription. Fees are payable in advance unless agreed otherwise. Failure to pay may result in suspension of access.

Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these terms, if required by law, or to protect the Service or its users. On termination, your right to use the Service ends; see the Privacy Policy for what happens to your data. You can export or request a copy of your catalogue data before closing an account.

Disclaimers

The Service is provided “as is”. To the extent permitted by law, we exclude implied warranties, including of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the metadata generated will be accurate or complete.

Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, or data. Our total liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed, and we will notify account holders of material changes. Continuing to use the Service after a change takes effect means you accept the updated terms.

Contact

Questions about these terms can be sent to support@swf.one.